Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to help you understand how we handle orders and deliveries.
Belgium:
Free shipping from €50 • 3-5 working days
€3.00 under €50 • 3-5 working days
🇪🇺 Europe (25 countries):
Free shipping from €50 • 5-8 working days
€3.00 under €50 • 5-8 working days
Processing Time
All orders are processed within 4–7 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Time
Shipping costs are calculated at checkout based on your location and order size.
Estimated delivery times:
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Domestic orders: 3–7 business days
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International orders: 7–15 business days
Please note that delivery times may vary due to customs, carrier delays, or high-demand periods.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.
Delays & Issues
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer. If your package is lost or significantly delayed, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
Contact Us
If you have any questions about your shipment, feel free to contact our support team at benamr@gmail.com.
We strive to deliver your office and school supplies quickly and reliably so you can stay productive without interruption!